omni-channel commerce, in-store experience using mobility, advanced analytics and cognitive computing. The company specializes in driving the 3 R's for Retail i.e., Reimaging customer experience, Re-engineering business fluidity and Reducing security risks.
Fluent Retail's cloud-based Smart Order Management Platform enables retailers to exceed the ever-increasing customer expectations of omni-channel delivery options with powerful functionality for Click & Collect, Ship from Store / Anywhere and Omni-channel Returns. The solution easily integrates into major e-commerce, POS, ERP and warehouse management systems.
"Happiest Minds' focus is to leverage next-gen technologies to deliver digital transformation. Our strategy has been to differentiate with IP or partner with proven and specialized vertical solutions, for time to market advantages. The Fluent Retail solution extends our portfolio, by addressing a critical need for retailers to achieve fulfilment efficiency and choice in an omni-channel world. We see this as a perfect complement for customers who are invested in commerce platforms like Magento or Hybris," said Salil Godika, President and Retail Industry Group Head of Happiest Minds.
"Our vision is to be the benchmark for retail fulfilment platforms and our partner ecosystem is a vital to help us get there. We are excited about collaborating with Happiest Minds. Their track record in retail systems integration and delivering solutions for customer engagement, provides for a perfect alignment. Their global presence is something we can leverage as we extend the reach of this solution to other markets like USA & UK," said Graham Jackson, CEO, Fluent Retail.
The integrated stack of offerings from Happiest minds and Fluent retail will help retailers to digitally transform business functionalities and implement best in class order management and fulfilment solutions.